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Top Community Management Agencies in Ireland

Updated 6 August 2026 · 1 min read · 6 companies

Written byNuala Canning

Community management is a genuinely small specialism in Ireland. Plenty of agencies will schedule your posts. Far fewer will commit to answering what comes back. Every agency below states community management as a service on its own site, which is the filter that produced this list and the reason it is short.

What to look for in a community management partner

  • Inbound, not outbound. Publishing content and handling replies are different jobs with different staffing. Confirm which one is in the contract.
  • Response time, in writing. This is the actual deliverable. Get a number and get the hours it applies to.
  • Escalation process. Ask what happens when a complaint turns serious. Someone has to decide when a reply becomes a phone call.
  • Who is replying. A junior with a tone-of-voice document, or someone who understands the business. It shows within a week.

Weekend cover is where most community management arrangements fail. Agree it explicitly, because your customers do not observe office hours and neither do their complaints.

  1. 1. Escalate

    Best for social-first campaigns with live engagement

    Location
    Dublin 1, Ireland

    Social-first creative agency at 32 Bachelors Walk covering strategy, production, media buying and community management and engagement, with real-time social listening.

  2. 2. Lambourn Digital

    Best for day-to-day comment and message handling

    Location
    Dublin, Ireland

    Dublin marketing agency running social campaigns across paid, SEO and design. Lists community management as a social service, handling comments and direct messages directly.

  3. 3. Unbound Media

    Best for community alongside content production

    Location
    Galway and Dublin, Ireland

    Irish agency offering web design, video production, digital marketing and app development, with community management covering responses to customer comments and messages.

  4. 4. Aspire Media

    Best for a dedicated account manager

    Location
    Dublin, Ireland

    Offers social media management with a dedicated account manager, alongside content generation, analytics, responsive web design and SEO.

  5. 5. Walsh:PR

    Best for reputation management and social listening

    Location
    Dublin, Ireland

    Handles social media account management, online reputation management, audience growth, blogger outreach and social listening.

  6. 6. Brandfire

    Best for communities built around loyalty programmes

    brandfire.ie - Brandfire website, opens in a new tab
    Location
    Dublin, Ireland

    Customer loyalty and engagement agency working on retention through rewards programmes and retention-focused marketing.

    Disclosure: Brandfire publishes this list. We have included ourselves because we work in this category, and you should weigh our placement accordingly.

Frequently asked questions

What does a community management agency do?
It manages the conversation around your brand rather than the content you publish. That means replying to comments and messages, moderating discussion, escalating complaints and monitoring sentiment. Social media management is the outbound half. Community management is the inbound half, and it is far more labour intensive.
How is community management different from social media management?
Social media management plans and publishes. Community management responds. Most Irish agencies sell the first and describe it as both. The six on this list explicitly commit to the second, which is why the list is short.
How much does community management cost?
None of these agencies publishes a rate for it, because pricing depends on volume and hours of cover rather than on a fixed scope. Ask for pricing based on expected message volume and required response time, and confirm what happens at weekends.
Do I need out-of-hours cover?
If your audience posts complaints in the evening or at weekends, yes. Unanswered public complaints do more damage than slow private ones. Establish response-time commitments and out-of-hours arrangements in the contract rather than assuming standard office hours.

Building a community around a loyalty or rewards programme?

Tell us what you are running and we will tell you straight whether we are the right fit.

Book a Strategy Call

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