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ILAC Rewards
All case studies

Sales Promotions

ILAC Rewards

A receipt-based rewards app driving footfall across 60+ stores

Industry

Retail & Shopping Centres

Category

Sales Promotions

Duration

Under 5 weeks

Key Result

Increased footfall and basket value

The Challenge

ILAC shopping centre was looking for a rewards program to drive footfall and spending across its 60+ stores — without the complexity and cost of integrating with diverse retailer POS systems across the centre.

Our Approach

Services Delivered

  • Mobile App Development
  • Receipt Validation
  • Competition Management
  • Seasonal Campaign Delivery
  • Ongoing Promotion Management
1

Developed a mobile app deployed in under 5 weeks, allowing customers to upload receipts to enter competitions and win prizes.

2

Implemented a minimum spend threshold to encourage higher transaction values across participating retailers and restaurants.

3

Designed the platform to support seasonal promotional campaigns — including back-to-school, Christmas, and summer activations.

4

Managed the full campaign delivery end-to-end, including competition mechanics, winner selection, and customer communications.

The Results

The Results That Matter

Increased

Footfall across the shopping centre

Higher

Average basket value across stores

Strong

Engagement through simple receipt upload mechanic

Seasonal

Campaigns driving repeat visits throughout the year

ILAC Rewards — image 1

Want results like these?

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